Free guide · Medicare and costs

    How bulk billing works

    Bulk billing, gap fees and rebates in plain language, plus why your out-of-pocket cost can differ between psychologists.

    PDF · 6 pages · No sign-up · Reviewed by , registered psychologist and founder of MeHelp · Updated October 2026

    Cover of the free MeHelp guide How bulk billing works

    The short answer

    How bulk billing works

    When a psychologist bulk bills, they accept the Medicare rebate as full payment, so you pay nothing for the session. When they don't, you pay their fee and Medicare refunds part of it. The difference is your gap. You need a valid Mental Health Treatment Plan and referral for either. At MeHelp, eligible clients are bulk billed, so there's no gap.

    $0out of pocket when a session is bulk billed
    65%of Better Access sessions had a gap in 2021

    A look inside

    From the guide

    Three ways to pay

    Bulk billed, gap or private

    With a valid plan and referral, there are two ways a Medicare session can be billed. Without one, you pay privately.

    Bulk billed

    You pay $0

    The psychologist claims the rebate from Medicare and accepts it as the full fee.

    Gap fee

    You pay the difference

    You pay the fee, Medicare refunds the rebate, and the rest is your out-of-pocket cost.

    Private

    You pay the full fee

    No plan or referral needed, and no Medicare rebate. Private health extras may help.

    A worked example

    Registered psychologistClinical psychologist
    Example fee$250$250
    Medicare rebate$101.55$149.05
    Your gap$148.45$100.95

    Example fees only. The Australian Psychological Society suggests $330 for a standard session in 2026–27, but every psychologist sets their own fee.

    At MeHelp: sessions are bulk billed for eligible clients with a valid Mental Health Treatment Plan and referral. There's no gap to pay.

    Common questions

    What people ask

    Is bulk-billed psychology free?

    There's no out-of-pocket cost to you. Medicare pays the psychologist the rebate, which the psychologist accepts as the full fee. That's how MeHelp sessions work with a valid plan and referral.

    Why don't all psychologists bulk bill?

    The rebate is often lower than the cost of providing a session, so many practices charge a gap. It's each practice's decision.

    Did the 2025 bulk billing incentives cover psychologists?

    No. The bulk billing incentives that expanded in November 2025 apply to GP appointments, not psychology sessions.

    Can my private health fund pay the gap?

    No. By law, private health insurance can't cover the gap on a Medicare-rebated session. You can use extras for sessions you pay for privately.

    Does a bulk-billed session count toward my 10 sessions?

    Yes. Every Better Access session counts toward your 10, however it's billed.

    Evidence

    Sources we checked

    1. Out-of-pocket costs, Department of Health, Disability and Ageing
    2. Medicare Safety Nets thresholds, Services Australia
    3. What it costs, Australian Psychological Society
    4. Evaluation of the Better Access initiative, executive summary (2022)
    5. Bulk Billing Practice Incentive Program

    Last reviewed 21 October 2026 by , registered psychologist and founder of MeHelp. This page is general information, not individual advice.

    Prefer to speak to a psychologist?

    Phone or video sessions with an Ahpra-registered psychologist, Australia-wide. Bulk billed with a valid Mental Health Treatment Plan and referral.

    Book a bulk-billed session

    MeHelp is not a crisis service. In an emergency call 000. For 24-hour support call Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

    Our guides are general information about the Australian health system, reviewed by a registered psychologist. They aren't individual advice. Information current at October 2026.