TAC psychology,focused on yourrecovery.
If you were injured in a transport accident in Victoria, TAC can fund your psychology sessions. Once your claim is accepted, there's no out-of-pocket cost. MeHelp handles the paperwork and bills TAC directly, so you can focus on recovering.
At a glance
You were injured in a transport accident in Victoria, on the road, on public transport, or as a pedestrian or cyclist.
You have, or are lodging, a TAC claim, and TAC has accepted liability for treatment.
You have a GP referral for psychology, ideally naming MeHelp Psychology.
Available Australia-wide by telehealth if your accident happened in Victoria and your claim is accepted.
What TAC funds for psychology.
TAC is a no-fault scheme, so it doesn't matter who caused the accident. If your injury has affected your mental health, TAC can fund psychology sessions.
Anxiety, depression and adjustment
Mood, worry and life-adjustment concerns that started after the accident, or that were made worse by it.
Post-traumatic stress
Ongoing distress, flashbacks, avoidance, hypervigilance or difficulty sleeping since the accident.
Pain-management psychology
Support for the psychological side of chronic pain from an accident injury, alongside your medical treatment.
Neuropsychology after brain injury
Assessment and rehabilitation for memory, attention, learning and problem-solving following a brain injury.
Family or bereavement support
Immediate family counselling if a loved one has died or been seriously injured. See the family section below.
Other accident-related concerns
If your psychologist can show the concern is linked to the accident, TAC can generally fund the sessions. Ask us.
Three steps, and we handle TAC.
From your GP referral to your first session, we'll guide you through it.
See your GP
Get a GP referral naming MeHelp
Ask your GP for a referral for psychology and, where possible, have it addressed to MeHelp Psychology. This simplifies billing with TAC.
Send us your claim details
Share your claim number and case manager
Send us your TAC claim number, your case manager's contact, and your GP referral. We'll confirm eligibility with TAC.
Start sessions
We match, book and bill TAC directly
We match you with a psychologist and book your sessions by phone or video. We bill TAC at the scheduled rate, so there's no out-of-pocket cost.
Nothing, with an accepted claim.
$0
out-of-pocket per session
From 1 July 2026, TAC pays $250 per one-hour session. MeHelp bulk bills at that rate. No invoices to submit, no gap fee, no reimbursements to chase.
What's covered
Accident-related psychology
Assessment and treatment for the mental health impacts of your accepted transport-accident injury.
How many sessions
6 in first 90 days, then via plan
Your first six sessions inside 90 days are approved on your GP's referral. Beyond that, we submit a Mental Health Treatment Plan and TAC reviews further sessions.
What you don't pay
No out-of-pocket
We bill TAC directly at the scheduled rate. No gap fee, no reimbursements to claim.
While your claim is assessed
We'll talk options
If your claim isn't accepted yet, we can talk through Medicare or private options so you're not left waiting for support.
What TAC doesn't fund.
So there are no surprises. If any of these apply, we'll talk through the alternatives at intake.
Concerns unrelated to the accident
If the concern isn't linked to your accepted transport-accident injury, another funding pathway may fit better.
Sessions above the scheduled rate
Any cost above the TAC rate would be a gap. MeHelp bulk bills at the TAC rate so there's no gap.
Missed or late-cancelled sessions
TAC doesn't fund missed appointments. Standard cancellation fees may apply. See our Terms of Service.
Sessions without clinical justification
TAC funds treatment that is clinically justified and outcome-focused. Continued sessions require a Mental Health Treatment Plan.
What if your claim isn't accepted yet?
You don't have to wait to start sessions. If your TAC claim is still being assessed, you can start with us using a Medicare Mental Health Care Plan, or as a private client. Once TAC accepts liability, funding is often backdated. We'll map the options at your intake call so paperwork isn't the reason you can't get support.
Family and bereavement support.
Immediate family are covered too.
If a family member has died or been seriously injured in a transport accident, TAC funds counselling for immediate family up to $21,170 (including GST). This covers partners, dependent children, parents and other immediate family. Get in touch and we'll help set this up alongside any support you're already accessing.
How privacy works with TAC.
Because TAC funds your treatment and coordinates your recovery, your psychologist provides them with progress summaries and Mental Health Treatment Plans focused on goals, outcomes and continued clinical need. The detail of what you share in the room stays in the room. Your psychologist will be clear with you about what goes into any TAC report before it's sent. If full confidentiality matters more to you than funding, we can talk through private or Medicare options.
Send us your claim details.
Send us your TAC claim number, your case manager and your GP referral, and we'll take it from there. If you're earlier in the process, we can help you understand the next step.
Common TAC questions.
Start your TAC psychology enquiry.
Leave your details and where your claim is up to. We'll confirm your eligibility with TAC, match you with a psychologist and handle the paperwork. If you haven't lodged a claim yet, we'll walk you through the next step.
- No out-of-pocket cost with an accepted claim
- We bill TAC directly at the scheduled rate
- AHPRA-registered Australian psychologists
Where this information comes from
Information on this page is based on tac.vic.gov.au, including the TAC psychology fee schedule, the mental health and wellbeing policy, and the Transport Accident Act 1986 (Vic).
Eligibility, referral rules, session approvals and time limits are set by TAC and change over time. Always check current details with TAC or your treating doctor. This page is general information, not legal or claims advice.
Information current as of 2026.