Insights · Tips

    Supporting others with mental health issues

    5 minutes readPublished July 31, 2024

    By Phillipa Brown, AHPRA-registered Psychologist

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    Supporting loved ones

    If you have a friend or loved one who is struggling with mental health issues, it can be difficult to know how to support them.

    Here are some tips that may help:

    Listen without judgement

    It can be helpful for your friend or loved one to simply be heard, so try to avoid giving advice or passing judgement. Just let them know that you are there for them and they can talk to you about anything. Be patient.

    Educate yourself

    You can educate yourself about mental health and what your friend or loved one is going through. This will help you to understand their experiences and give you the tools to support them in the best way possible.

    Encourage them to seek professional help

    If your friend or loved one is willing to seek help from a mental health professional, encourage them to do so. This could involve making appointments and going with them to appointments if they feel comfortable with this.

    Help them develop a support network

    Connecting with others who are going through similar experiences can be very helpful. This could involve joining a support group or simply arranging social activities with friends.

    Take care of yourself

    It is important to remember that you cannot help your friend or loved one if you do not take care of yourself first. Make sure to schedule time for activities that make you happy and relax you. This could include exercise, reading, spending time in nature, or anything else that brings you joy.

    FAQs

    Frequently asked questions.

    For most common concerns — including anxiety, depression, stress, and trauma — research shows online therapy works as well as face-to-face sessions when delivered by a registered psychologist.

    Ready to talk to a psychologist?

    Same-week appointments. Bulk billing available. Online across Australia.

    Pricing

    With a referral, or without.

    Both get you to the same place — an AHPRA-registered psychologist, online. The difference is cost and a GP visit.

    Most common

    With a Medicare referral

    $0out of pocket

    Bulk billed — nothing to pay.

    • Up to 10 sessions a calendar year
    • Needs a GP Mental Health Treatment Plan + referral
    • We bill Medicare directly
    How Medicare works
    Fastest

    Without a referral

    $180a session

    Pay privately — no GP required.

    • No GP visit, no referral
    • No session limit — go at your pace
    • Often a first session this week
    • Completely private — nothing shared
    Book a private session