How to Refer to MeHelp Psychology

1. Link Between MyMedicare and MHTPs

• From 1 November 2025, MHTPs will only attract a Medicare rebate when prepared by a patient’s MyMedicare-registered or usual GP.
• This change aims to strengthen continuity of care, ensuring patients receive support from a familiar GP team.
• If a patient has not registered with MyMedicare, the rebate still applies if the referring GP is recognised as their usual practitioner (i.e. has seen them face-to-face in the past 12 months).

2. Tracking and Continuity

• The MyMedicare app and portal now let patients and providers track:
  -How many Better Access sessions have been used (10 individual + 10 group sessions per calendar year).
  -Which GP prepared the plan, and when reviews are due.
• Patients can update their MyMedicare registration if they move or change GPs.

3. Eligibility and Access

• MHTPs do not expire — they remain valid until sessions are completed or a new plan is prepared.
• Referrals made before 1 November 2025 remain valid until all sessions are used.
• To claim the rebate, the patient must have seen their usual or MyMedicare GP in person within the last 12 months.
• Exemptions apply for people experiencing homelessness or living in disaster-declared regions.