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    Clear answers about therapy, Medicare and your options.

    Free, plain-language guides to how psychology works in Australia: what it costs, how to use Medicare, EAP and WorkCover, and what to expect when you start. Read the key points here, or download the full guide as a PDF.

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    • Reviewed by a registered psychologist
    • Updated October 2026

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    The short version of what Australians search for before starting therapy. Each answer links to the full guide.

    How many psychology sessions does Medicare cover?

    Up to 10 individual sessions each calendar year under Better Access, plus up to 10 group sessions. You need a Mental Health Treatment Plan and a referral from your usual GP or MyMedicare practice. At MeHelp, these sessions are bulk billed. Read the guide: How Medicare works for psychology

    Do I need a referral to see a psychologist?

    Only to claim a Medicare rebate. You can book a MeHelp psychologist privately for $180 a session with no referral at all. Read the guide: Medicare, private health or paying privately

    Is bulk-billed psychology really free?

    Yes. When a psychologist bulk bills, they accept the Medicare rebate as the full fee and you pay nothing. MeHelp bulk bills eligible clients with a valid plan and referral. Read the guide: How bulk billing works

    Can I get a Mental Health Treatment Plan from an online GP?

    Since November 2025, Medicare only rebates sessions if the plan comes from your usual GP or MyMedicare practice. A one-off online GP generally won't qualify. Read the guide: Getting a Mental Health Treatment Plan

    What happens when my 10 Medicare sessions run out?

    You can keep seeing your MeHelp psychologist privately for $180 a session, claim on private health extras, or use an employer EAP until your sessions reset on 1 January. Read the guide: When your Medicare sessions run out

    Will my employer know if I use the EAP?

    Not from the provider. Employers usually receive de-identified usage numbers only, not names or what was discussed. Read the guide: What is an EAP, and how do I use it?

    Can I claim WorkCover for a psychological injury?

    Often, yes, if work was the main cause. You'll need a certificate of capacity from a doctor. MeHelp provides WorkCover psychology in every state and bills the insurer directly. Read the guide: WorkCover and psychological injury

    Does Medicare cover couples counselling?

    No. Medicare doesn't fund joint couples therapy, although a partner can join up to 2 of your individual sessions. Read the guide: Couples therapy and Medicare

    How much does an ADHD assessment cost?

    At MeHelp, an ADHD assessment is $1,750, including the initial consultation, assessment sessions, written report and feedback session. It's done by telehealth, Australia-wide. Read the guide: ADHD and autism assessments with MeHelp

    Is online therapy as effective as face to face?

    For many common concerns, research has found video therapy comparable to in-person therapy, and Medicare pays the same rebate. Read the guide: How online therapy works

    Prefer to speak to a psychologist?

    Phone or video sessions with an Ahpra-registered psychologist, Australia-wide. Bulk billed with a valid Mental Health Treatment Plan and referral.

    Book with MeHelp

    MeHelp is not a crisis service. In an emergency call 000. For 24-hour support call Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

    Our guides are general information about the Australian health system, reviewed by a registered psychologist. They aren't individual advice. Information current at October 2026.