Contact us.
Contact MeHelp with any questions you have regarding our telehealth online psychologist services.
Be sure to check out our frequently asked questions for some of the more commonly asked questions we receive.
Ask us a question.
Have a question? Feel free to ask us.
Location
We provide online telehealth services Australia-wide.
MeHelp HQ office is located in Melbourne, Australia
Melbourne
Level 10, 440 Collins Street, Melbourne, Victoria, 3000.
Common questions
Below are some of the common questions our staff receive.
To book a consultation, simply visit our website and fill out the contact form. Our team will get back to you to schedule a time that works for you.
Our fees vary depending on your funding option.
If you have a valid Mental Health Care Plan, all sessions through MeHelp are fully bulk billed, meaning no out-of-pocket costs and no upfront payments.
If you're not using a care plan or have another funding source (e.g. NDIS, WorkCover, or private), please contact us and we’ll walk you through the options available.
Each session typically lasts for 50 minutes, but the duration can be adjusted based on your needs and preferences.
Yes, all sessions are completely confidential. We prioritise your privacy and adhere to strict professional guidelines.
Yes, we offer online support to ensure you have access to help whenever you need it. Our psychologists are available for phone and video calls.