Locations · Townsville

    Online psychologist in Townsville.

    From North Ward and Aitkenvale out to Kirwan and Douglas, MeHelp matches Townsville locals with an AHPRA-registered online psychologist you see by phone or video, without a drive across town or a seat in a waiting room.

    Sessions run on Townsville time (AEST (no daylight saving)).

    Woman smiling while using phone for online psychology session
    Get matched with a psychologistBook a free 15-min call
    AHPRA-registeredSame-week sessionsBulk billing available
    Choose your starting point

    Start where you are.

    Three quick ways to begin, no matter what stage you're at.

    I don't have a referral

    If you're new to this, we will walk you through the process.

    Get started

    I have a referral

    Send your MHTP and signed referral letter to MeHelp.

    Upload referral

    I want to pay privately

    No GP referral needed. Book a private session directly.

    Private options
    For Townsville

    Why online psychologist sessions work for Townsville residents.

    A Townsville week can already be full: early starts, rotating rosters, school pick-ups and sport on the weekend. Seeing a psychologist online lets the session slot into that week rather than reshaping it.

    Online psychology sessions for Townsville residents take those barriers out of the way:

    • No commute, no waiting room. Sessions start at your time, from wherever you are.
    • Same-week sessions. Choose a first appointment time that suits you when you book.
    • Evening and weekend slots. Easier to fit around work, family, and study.
    • Nationally registered. MeHelp psychologists are registered with AHPRA to practise across Australia, so where you live doesn't limit who you can see.
    • AEST (no daylight saving). Sessions adjust to your local time, so a 7pm appointment is actually 7pm Townsville time.
    Who we help

    What we work with in Townsville.

    Australian psychologists supporting you across mental health and life challenges. Every condition has its own guide with treatment information.

    Anxiety disorders

    Anxiety

    Learn more

    Mood

    Depression

    Learn more

    Adjustment

    Stress and burnout

    Learn more

    Trauma

    PTSD and trauma

    Learn more

    Personality

    Narcissism

    Learn more

    Neurodevelopmental

    ADHD

    Learn more

    Relationships

    Couples & relationships

    Learn more

    Life transitions

    Grief and loss

    Learn more
    See everything we treat
    Three steps

    How to start.

    Using a Medicare referral? These are the three steps. Paying privately? You can go straight to booking.

    1

    Book a GP appointment

    Ask your GP in Townsville for a mental health consultation. A longer appointment gives you time to talk through what's going on.

    What do I do at the GP?
    2

    Get your plan and referral

    Your GP can prepare a Mental Health Treatment Plan and signed referral. MeHelp needs both before bulk-billed sessions can begin.

    See documents required
    3

    Send it to MeHelp

    Upload your documents to our secure folder, email them, or ask your GP to fax. We'll match you with a psychologist and book your first Townsville-time session.

    Send my referral
    Pricing

    With a referral, or without.

    Both get you to the same place — an AHPRA-registered psychologist, online. The difference is cost and a GP visit.

    Most common

    With a Medicare referral

    $0out of pocket

    Bulk billed — nothing to pay.

    • Up to 10 sessions a calendar year
    • Needs a GP Mental Health Treatment Plan + referral
    • We bill Medicare directly
    How Medicare works
    Fastest

    Without a referral

    $180a session

    Pay privately — no GP required.

    • No GP visit, no referral
    • No session limit — go at your pace
    • Often a first session this week
    • Completely private — nothing shared
    Book a private session
    What it costs

    The simplest part.

    $0

    out-of-pocket per session

    With a Mental Health Treatment Plan from your GP and a signed referral, MeHelp accepts the Medicare rebate as full payment. We don't charge a gap fee.

    What's covered

    Bulk-billed sessions

    Medicare covers the full session cost when you have a valid MHTP and signed referral.

    How many sessions

    Up to 10 per year

    Medicare allows up to 10 bulk-billed psychology sessions each calendar year.

    What you don't pay

    No claim forms

    We bill Medicare directly. You don't pay upfront and you don't claim anything back.

    If you don't have a referral

    Private sessions available

    Private sessions are available at our standard rate, no GP appointment required.

    Funding

    Many ways to fund Townsville sessions.

    Medicare bulk billing is the most common path. Other options are available depending on your situation.

    MedicareNDISWorkCoverDVAPrivate health insuranceWorkplace EAPPay privately
    Coverage

    Anywhere in Queensland (QLD), online.

    Because sessions are online, we work with people across the whole of Queensland (QLD). If you have a phone or a quiet room, you can join.

    Sessions adjust to your local time. Townsville runs on AEST (no daylight saving).

    North WardAitkenvaleMundingburraKirwanDouglasAnnandale

    Local support in and around Townsville.

    Townsville sits inside the Northern Queensland PHN region, the Primary Health Network that takes in the Torres and Cape, Cairns, Townsville and Mackay regions. The PHN runs one of its three offices from Townsville.

    The Townsville Medicare Mental Health Centre is on Walker Street in Townsville City, and headspace Townsville, for young people aged 12 to 25, is in Thuringowa Central. Public mental health care is run by Townsville Hospital and Health Service. Its Acute Care Team is the first point of contact for those services and triages people 24/7, and its Wadda Mooli crisis support space is a place to go other than the emergency department during mental health distress.

    The health service points people who are new to its services to Queensland's 24/7 mental health access line. Online sessions with MeHelp sit alongside all of this rather than replacing any of it: your GP stays your regular doctor, the public teams look after acute care, and a MeHelp psychologist offers planned, ongoing sessions by phone or video from home, from work or from wherever you are in North Queensland. Anyone at immediate risk should go to the crisis contacts further down this page.

    Why MeHelp

    Australian psychologists. Same-week sessions.

    Every MeHelp psychologist is AHPRA-registered and Australian-trained. Sessions are online, bulk-billed under Medicare with a referral, and available on weeknights and weekends.

    AHPRA-registered

    Every psychologist is Australian-trained and regulated.

    Bulk billing available

    Under Medicare with a Mental Health Treatment Plan.

    Same-week appointments

    Booked online, then held by phone or video.

    Evenings and weekends

    Sessions fit around your schedule, online from home.

    Get matched with a psychologistBook a free 15-min call
    FAQs

    Questions from Townsville clients.

    Yes. Our psychologists are registered with AHPRA to practise across Australia, including Townsville. Sessions are delivered online, so location of the psychologist isn't a barrier — what matters is the right fit for you.
    Where this comes from

    Sources and further reading.

    Medicare details on this page reflect the Better Access initiative administered by Services Australia. Mental health information is from Healthdirect Australia, Beyond Blue, the Black Dog Institute, and the Australian Institute of Health and Welfare. For Queensland (QLD) crisis support, call 000, Lifeline 13 11 14, or Beyond Blue 1300 22 4636.

    Last reviewed May 2026 by Phillipa Brown, AHPRA-registered Psychologist.

    Looking for another city?

    AdelaideAlice SpringsBallaratBrisbaneBunburyCairnsCanberraCentral CoastDarwinDubboGeelongGold CoastHobartMelbourneNewcastlePerthSunshine CoastSydneyToowoombaTownsvilleWagga WaggaWollongong

    Ready when you are.

    Book an online session with an Australian psychologist from anywhere in Townsville or Queensland (QLD). Bulk-billed with a Medicare referral.

    Get matched with a psychologistCall 1300 323 411I already have a referral