At MeHelp Psychology, we make it easy for organisations to support their employees’ mental health and wellbeing through a flexible, accessible, and cost-effective Employee Assistance Program (EAP).
Our EAP model is designed to give every employee the right kind of support, when they need it most, while also offering clear pathways for ongoing care.
You choose the number of sessions you’d like to offer each employee, whether it’s three, five, or ten.
There are no setup fees and no lock-in contracts, you’ll only be billed for sessions actually used.
Each organisation receives a dedicated booking link, making it easy for employees to schedule confidential sessions with a qualified psychologist.
Appointments are available within 48 hours, via secure telehealth video or phone, anywhere in Australia.
All sessions are delivered by registered psychologists experienced in both workplace and personal mental health challenges, from stress and burnout to communication difficulties, leadership pressures, grief, or relationship issues
Our model recognises that sometimes an issue starts in the workplace, and sometimes it doesn’t. We provide two simple pathways to ensure every employee gets the right type of support:
If the issue relates to work, such as conflict, workload stress, or adjustment to change, sessions are covered under the organisation’s EAP allocation.
Additional sessions can be requested and pre-approved if needed.
If, during sessions, it becomes clear that the issue is more personal in nature, the employee can transition seamlessly into our bulk-billed psychology service with no out-of-pocket cost.They’ll simply obtain a Mental Health Care Plan through their own GP, or via one of our online GP partners.This ensures continuity of care, the same psychologist, same level of support, without interruption.
Traditional EAPs can be limiting, most offer only three sessions, which often isn’t enough time to explore the real issue. Our model bridges that gap by ensuring ongoing support is always an option.
Cost-effective and flexible: Pay only for what’s used; no wasted funds or unused sessions.
Fast access to care: Appointments available within 48 hours, reducing absenteeism and crisis escalation.
Tailored reporting: Receive simple, de-identified monthly reports outlining session usage (no clinical information).
Employee trust: Confidential booking process encourages higher engagement and early intervention.
No setup or admin burden: We manage everything from booking to billing.
Confidential and easy to access – all sessions are private, with flexible telehealth options.
Continuity of care – when EAP sessions finish, they can continue with the same psychologist through our bulk-billing stream.
No out-of-pocket costs – once transitioned, all care is fully bulk-billed through Medicare.
Choice and control – employees choose when and how they’d like to access support.
Comprehensive care – work, personal, or both — they’re supported holistically.
-Each EAP session is billed per session.
-You’ll only be billed for sessions actually used.
-De-identified monthly reports will outline usage trends and engagement (never personal details).
Once the pre-approved EAP sessions are completed, employees can continue care under Medicare bulk billing, meaning zero cost and no waitlist.
This removes the common barrier of limited EAP sessions, ensuring your staff can continue getting the help they need, for as long as they need it.
Let’s make mental health support simple, compassionate, and effective.
Whether your organisation is small or large, we can create an EAP model that fits your needs and your people.
Click this link to register for our EAP program at no cost and no obligation.
Or contact us for more information
📧 Email: info@mehelp.com.au
📞 Phone: 1300 323 411
📁 Fax referrals to: (03) 8678 3101