WHAT TO EXPECT
Your First Online Session
Starting your first online session may come with some thoughts about what the process might entail. Below we have provided you with some helpful tips to get started.
Are you a new client and looking for more information? Book an initial complimentary discovery call.
For video consultations, please book either an initial or on-going appointment with one of our psychologists.
NEW: MeHelp now offers text-message only sessions. Click here to book a 30-minute text session.
Due to the circumstances of COVID-19, we are currently not doing face-to-face appointments.
Book your first appointment with one of our psychologists. You can choose a phone, video or text session.
Your appointment time will be confirmed via email with your selected psychologist.
Once your appointment has been confirmed, a link will be sent to your email with your session time.
Nearing the time of your appointment, ensure you have a good internet connection and you're in a comfortable and quiet setting.
At the time of your session, simply login using the Coviu link sent to your email and your psychologist will be waiting to connect with you.
Your First Online Session
Starting your first online session may come with some thoughts about what the process might entail. Below we have provided you with some helpful tips to get started.
First of all, ensure that you have found a quiet area in your home or office. We suggest a space that is private, particularly for video and phone consultations.
You will need to ensure that any interruptions are limited to allow your full attention throughout the session. We understand that not all interruptions can be predicted, but it would be helpful if most interruptions were minimised during the sessions.
Check your internet connection and ensure that you have a camera on your computer or phone (most computers & phones have one these days). You may need to update your Display & Brightness settings on your device in order to have a smooth session with no blackouts.
You will require a good network connection. If you are using your desktop computer, we suggest using the the web browser Firefox or Google Chrome for the best experience.
Ready to get started? Go ahead and book your first session.